Privacy Policy – Aljanoob Smart Mobile Banking & Internet Banking
1. Information We Process
The application may process user information only as required to provide banking and related services, including:
Login and authentication information
Phone number and identity-related information
KYC (Know Your Customer) information and documents
One-Time Password (OTP) data for verification and security
Basic device and technical information necessary for app functionality, security, and compatibility
2. Purpose of Processing
User information is processed only for legitimate banking purposes, including:
Secure user authentication and login
Identity verification and KYC compliance
OTP generation and verification
Providing banking services requested by the user
Fraud prevention and security monitoring
Improving app reliability, compatibility, and performance
3. Data Sharing
User personal data is not sold.
User data is not used for advertising.
Personal information is only shared when necessary for:
Providing requested services
Security and fraud prevention
Compliance with legal, regulatory, or banking obligations
Supporting banking operations through authorized service providers or official systems
4. Data Storage and Retention
User data is retained only as long as necessary for service delivery, legal compliance, security, and regulatory requirements.
Certain information may be processed temporarily for authentication and transaction purposes.
5. Data Security
Appropriate technical and organizational security measures are implemented to protect user information from unauthorized access, misuse, alteration, disclosure, or destruction.
6. Children's Privacy
The application is not intended for children, and no personal information is knowingly collected from children.
7. User Rights
Users may contact the bank regarding questions or requests related to their personal information, subject to applicable laws and banking regulations.
8. Changes to This Privacy Policy
The bank may update this Privacy Policy from time to time. Any updates will be posted on the policy page with an updated effective date.
9. Contact Information
Organization: Aljanoob Islamic Bank
Email: [email protected]
Website: www.jib.iq